bringing the cloud down to earth
Honest, practical IT support for hard-working SMEs
Your trusted partners for improved business performance, agility and resilience
Understanding the potential
The idea of the cloud feels vague and distant, like I’ve lost control.
Cloud apps are less secure than desktop apps.
Before making any decision about cloud computing, it’s crucial that you realise the huge impact it could have on your company. The cloud might actually be MORE reliable and MORE secure than your current set-up, maximising your up-time and boosting productivity. But you need to understand what it’s all about, what to embrace, and what to avoid.
We’re here to chat, in straightforward, everyday English. We promise to be candid with you. If a system isn’t going to be of benefit, we’ll be honest about that.
Making it happen
I find the cost of IT scary. I don’t always know what I’m paying for.
I don’t really understand what our techie guys do; they speak another language.
We have NO sales quotas to fulfil, and are not tempted by providers’ incentive schemes! Our recommendations – possibly for a mix & match approach – are motivated solely by your needs and goals.
Our implementation projects are generally done on a fixed fee, agreed up front.
Keeping it humming
What’s ransomware? Surely no-one would use that on us?
I guess our cyber security is ok. I know the staff all use their own passwords…
Talk to us. Ask us questions. Tell us about your concerns or shifting priorities. You can be sure that we’re always in your corner, keeping your IT on track and up-to-date, minimising costly and disruptive downtime, and safeguarding your business against malicious cyber activities.
You’ve also freed yourself from the stress of unexpected (and possibly over-priced) IT repair bills. Our fee structure is simple and transparent, and even the most basic option includes unlimited user support via e-mail.
Integrity and transparency are at the heart of our business. We treat our clients the way we wish to be treated, and we use the same tools as we recommend to others.
You may be surprised to learn that we really enjoy social interaction! There’s nothing more rewarding than being regarded as an integral part of a client’s team – engaging in meaningful conversations, problem-solving, overcoming perceived barriers, and helping them to surge forward.
I love the hands-on, visceral stuff. Getting stuck in and delivering super secure, super reliable IT.
Jason’s original career goal was to be a doctor. He wanted to help people and it appealed to his investigative nature. But his voracious appetite for technology and gadgets steered him down a different path, and now he applies his keen analytical skills and lateral thinking to clients’ IT systems
Jason acknowledges that running a small business can feel like a rollercoaster. “It’s important to be prepared, because the knocks can hit you hard. It can feel really personal too, when you’re the owner at the core of everything. The recommendations I make to clients reflect this; I try to put myself in their shoes.”
For more information see Jason’s LinkedIn profile
Martin has a BSc (Hons) in Industrial Engineering, and over the last 30 years he’s held a number of pivotal IT roles including software engineer, project manager, system architect, and trainer. Since 1998, he’s been a small business owner so, not only does he have a truly rounded view of technology, he really understands how this relates to SMEs.
Martin co-founded Aerorock because of what he regarded as an inexcusable void in NZ’s IT support sector. “I just looked at how most consultancies operated – only responding when something went wrong – and thought, ‘There has to be a better way to go about this!’ So we set up Aerorock to be the business partner that we’d choose to work with: honest, reliable, astute, and always with the customer’s best interests at heart.”
For more information, please visit Martin’s LinkedIn profile.